Middlesex Component of MDHA Course

Register on CEZoom! Registration opens on 1/30/23.


DATE & TIME: Sunday April 2, 2023 | 8am-12pm EST

LOCATION: Boston/Woburn Hotel | 2 Forbes Road, Woburn, MA

COST: Members: $70 | Non-members: $90

CEU: 3.0 Credit Hours

REGISTRATION: Click Here to Register with CEZOOM! Registration opens 1/30/2023


Don’t Let Good Get in the Way of Best – Achieving the Best for You and Your Patients

Dental practices face patient challenges on a daily basis. From cancellations and no shows to insurance management issues. What distinguishes a practice that wallows in its challenges from one that sees the challenges as opportunities?

Many teams rise above the challenges to provide optimum care for their patients. This program will delve into opportunities for growth for patients and teams while providing comprehensive oral care during challenging moments.

After the presentation, the attendees will be able to:

  • Examine the role leadership and communication play within dentistry
  • Identify the responsibilities of healthcare professionals
  • Review current treatment modalities to improve quality of patient care


Ann-Marie C. DePalma, CDA, RDH, MEd, CDIPC, FADIA, FAADH is a graduate of the Forsyth School for Dental Hygienists, Northeastern University and the University of Massachusetts Boston. She is the 2017 Esther Wilkins Distinguished Alumni of Forsyth Award recipient.  Ann-Marie has been published in dental and dental hygiene publications and textbooks.

Ann-Marie presents continuing education programs for dental team members on a variety of topics. She has been employed as a software trainer, a business/clinical advisor for a national dental practice management company, a faculty member of a dental hygiene program and program chair of a dental assisting program after having been employed in clinical hygiene for a number of years.

Register on CEZoom! Registration opens on 1/30/23.